Regulatory Compliance

• Full adherence to Saudi regulatory requirements, including SAGIA, CR licenses, and labor
  laws.
• Compliance with environmental and occupational safety standards.Quality

Assurance and Continuous Improvement

• Regular quality audits and continuous enhancement of service processes.
• Client feedback integration and ongoing employee training for quality standards.

Client-Centric Approach

• Customized services to meet specific client needs.
• Dedicated client support with transparent communication and consistent updates.

Workforce Welfare and Development

• Ensuring employees safety, fair employment practices, and career growth opportunities.
• Comprehensive training and development programs for skill enhancement.

Ethical Conduct and Integrity

• Code of Conduct emphasizing honesty, respect, and ethical behavior.
• Anti-corruption policy with zero tolerance for bribery, ensuring integrity.
• Commitment to confidentiality and data protection for client trust.

Sustainability and Corporate Social Responsibility (CSR)

• Environmentally sustainable practices, including waste reduction and energy efficiency.
• Saudization efforts aligned with Saudi Vision 2030, hiring and training local talent.
• Active participation in community engagement and local development initiatives.

Facility Management and Service-Specific Policies

• Tailored policies for Facility Management and Consultancy Services to ensure safety and
  excellence.
• Compliance with Saudi laws in Employee Support Services like IQAMA and GOSI.

Performance Measurement and Reporting

• KPIs for quality, efficiency, and client satisfaction; regular performance reviews.
• Transparent client reporting with insights and action plans.

Risk Management and Contingency Planning

• Regular risk assessments and proactive risk management.
• Contingency plans and a dedicated crisis response team for emergency preparedness.

Commitment to Saudi Vision 2030

• Support for nationalization efforts through Saudization initiatives.
• Alignment with Human Capability Development and sustainable growth goals.